Job Description

Room Attendant

Essential Duties and Responsibilities

• Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio
• Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
• Replaces and provides all linens as necessary in accordance with standards including making beds
• Replaces or provides required supplies in guestrooms and public areas
• Maintains an organized cart and stocks cart with linens and supplies in accordance with standards
• Provides exceptional guest service and responds promptly to guests' inquiries and concerns
• Reports room status and maintenance problems promptly
• Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
• Handles chemicals and cleaning supplies with care and in accordance with standards
• Operates commercial laundry and cleaning equipment
• Performs all tasks and functions related to laundry and linen care
• Maintains appropriately stocked linen and storage rooms
• Performs additional responsibilities as assigned by leadership
• Weekend availability required.

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner

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